Carpet Cleaning Frequently Asked Questions: Tips & Advice

Carpets are an essential part of any home. They provide comfort, warmth, and style to your living space. But carpets also need regular cleaning and maintenance to keep them looking fresh and healthy.

Dirt, dust, stains, and allergens can accumulate in your carpets over time, affecting their appearance and quality. That’s why you need a professional carpet cleaning service to help you restore your carpets to their original glory.

But how do you choose the best carpet cleaning service for your home?

There are many factors to consider, such as the price, the method, the frequency, and the quality of the service. In this blog post, we will answer some of the frequently asked questions about carpet cleaning and give tips on finding the best carpet cleaning service for your needs.

What is the average quote for carpet cleaning?

The cost of carpet cleaning can vary depending on the size, condition, and type of your carpets. Carpet cleaning minimum charges can start from $90 AUD.

For a more comprehensive price, we recommend having the carpet cleaning technician attend the site depending on how complex it is and have a general price based on the rooms if quoting over the phone.

Whether stipulated on the first contact, in fine print on their website, or in a written quote, terms and conditions still apply. Any stain above general traffic and wear will warrant additional costs, for example, spills or pet stains.

What is the preferred method of carpet cleaning?

Different methods of cleaning carpets, like steam cleaning, dry cleaning, shampooing, and bonnet cleaning, each have their own ups and downs. The right choice depends on your carpet’s type and how dirty it is.

Steam cleaning, also known as hot water extraction, is a favourite for many. It’s about spraying your carpet with a mix of hot water and detergent, then sucking it all back up with a strong vacuum, dirt and all. It’s a solid choice for most carpets because it’s thorough and usually safe.

But it’s important to match the detergent to your carpet’s material. For example, you wouldn’t use a strong alkaline cleaner on a wool carpet; instead, go for something approved for wool or WoolSafe certified.

Keep in mind that steam cleaning isn’t the go-to for every situation. It can mess up some fabrics that are better off with just dry cleaning.

So, knowing what works best for your carpet is key.

How many times should I go over carpet cleaning?

The frequency of carpet cleaning depends on several factors, such as the amount of traffic, the presence of pets, the type of carpet, and the homeowner’s personal preference.

It is generally recommended to clean carpets every 12-18 months, depending on how often they are used.

If you use steam cleaning, a good rule of thumb is to go over the area once slowly with the steam at the recommended PSI pressure, usually about 200 psi, and then make a dry pass to absorb more of the moisture. Repeat a maximum of three times if the carpets are fairly filthy, and then reapply detergent to the same area before repeating again.

Why do carpets look dirty faster after cleaning?

Sometimes, carpets may look dirtier after cleaning than before. Poor cleaning quality or technique usually causes this problem.

When carpets appear more soiled after cleaning, it usually means that too much residue is left behind.

Some of the carpet detergent used in the cleaning process may be left in the carpet, attracting dust and grime that attach to the residue, making it appear dirtier than before it was cleaned. A neutral PH steam rinse or an acid rinse from a professional carpet cleaner who understands this will readily remove the residue and additional debris that was drawn to it.

What is the most important carpet maintenance we can do without a machine?

Even if you hire a professional carpet cleaning service, you still need to care for your carpets in between cleanings. The best form of maintenance without a carpet cleaning machine to make the carpet last longer and less soiled over time is three things:

  • Regular vacuuming, especially in heavy traffic areas, twice a week. Use a vacuum with bristle brushes to collect hair if this is common at home.
  • Having a floor mat at the entrance where most of the traffic comes to capture the soil and debris from outside.
  • Take your shoes off before entering any carpeted areas.

What happens when you don’t clean your carpet?

It’s super important to clean your carpets often. It keeps them looking great and in good shape, plus it’s better for your health and safety, too!

If you don’t vacuum and clean your carpets often, they can wear out quickly. Plus, any stains can become a permanent fixture before you know it.

Also, consider all the germs, fleas, mites, and microbes. They love dirty carpets and can multiply quickly. Especially if you suffer from allergies, asthma, or other respiratory issues, this is a big deal. It’s not just about cleanliness; it’s about your health.

And here’s another thing – dirty carpets aren’t just about the dirt. They can start to smell and lead to mould; believe it or not, they can even be a fire hazard. So, regular cleaning is a must!

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What qualities should I look for in a carpet cleaning service company?

Choosing the right carpet cleaning service company is crucial for getting the best results and value for your money. You don’t want to hire a company that does a poor job, charges too much, or damages your carpets.

Here are some questions that you should always ask a carpet cleaning service company before you use their service, besides asking for the price to do the job:

  • Is the carpet cleaning service company a registered business with a business registration number or, in Australia, an ABN?
  • Is the carpet cleaning service company insured for damages on the job?
  • Does the carpet cleaning service company have a storefront or a web page displaying their services?
  • Is there social proof or reviews demonstrating the quality and reliability of the carpet cleaning service company?
  • Do they give guarantees of their carpet cleaning service should a customer be unsatisfied?

These questions will help you filter out the unprofessional and unreliable carpet cleaning service companies and find the best one for your needs.


Carpet cleaning is an important task that should not be overlooked or ignored. It can make a huge difference in your home’s look, feel, and health.

However, carpet cleaning is not a simple or easy task. It requires the right equipment, technique, and expertise.

That’s why you need a professional carpet cleaning service to help you with this task. But, not all carpet cleaning service companies are the same. You need to research and ask questions to find the best one for your needs.

We hope this blog post has answered some of your questions about carpet cleaning and helped you choose the best carpet cleaning service for your home. If you have any other questions, feel free to contact us. We are happy to help. 😊

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